Red Herring – Ireland

At Red Herring, we respect your privacy and are committed to protecting your personal data in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).

This policy outlines how we collect, use, store, and protect your data when you interact with us — whether in person, online, or through our takeaway/delivery services.

1. What Data We Collect

We may collect and process the following information:

• Personal details: Name, phone number, email, delivery address
• Payment information: Card details (processed securely via third-party providers)
• Order history: Items purchased, time/date of order
• Website data: IP address, browser type, cookies, and usage behaviour

2. How We Use Your Data

We use your data to:

• Fulfil orders and process payments
• Communicate order updates or respond to enquiries
• Improve our services and customer experience
• Send occasional offers/promotions (only if you’ve opted in)
• Comply with legal or tax obligations

3. Legal Basis for Processing

We only process your data where we have a legal basis to do so, such as:

• Fulfilling a contract (e.g. delivering your order)
• Your consent (e.g. email marketing)
• Legal obligation (e.g. tax or compliance records)
• Legitimate interest (e.g. fraud prevention)

4. Data Sharing

We do not sell or rent your personal information.

We may share your data with:

• Trusted third-party payment processors or delivery partners
• IT service providers helping us operate our website
• Legal authorities if required by law

All third parties are contractually obligated to protect your data.

5. Data Retention

We retain personal data only as long as necessary for business, legal, or regulatory purposes. After this period, data is securely deleted or anonymised.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent at any time (e.g. unsubscribe from emails)
• Object to or restrict processing under certain conditions

To exercise these rights, contact us at [your email address].

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

9. Contact Us

If you have questions or concerns about your data or this policy, contact:

Red Herring

Email: info@redherring.ie
Address:  Red Herring, Poppyfield Retail Park, Cahir Road, Ballingarrane South, Clonmel, E91 K7K5

If you feel your rights under GDPR have been violated, you may also contact the Data Protection Commission (DPC) Ireland at https://www.dataprotection.ie.